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Sakai @ UNC Tutorials

Getting Started

Introduction: What is Blackboard Collaborate?

How to create a Blackboard Collaborate session from within Sakai (for Moderators)

How to create a Blackboard Collaborate session if you do not have any Sakai course sites (for Moderators)

How to use Blackboard Collaborate Tools (for Moderators)

How to promote Participants to the Moderator role

How to organize your Blackboard Collaborate session in advance with Blackboard Collaborate Plan (for Moderators)

How to create a video or audio podcast with Blackboard Collaborate Publish (for Moderators)

How to join a Blackboard Collaborate session from within Sakai (for Participants)

How to use Blackboard Collaborate Tools (for Participants)

How to get help support with Blackboard Collaborate (for Moderators and Participants)

Most common technical problems (for Moderators and Participants)

Introduction: What is Blackboard Collaborate?

Blackboard Collaborate (formerly known as Elluminate Live!) is a web conferencing system that allows groups to meet, present, and collaborate. Users with Instructor role in Sakai sites can set up Collaborate sessions within their Sakai sites. If you do not have any Sakai sites, please see How to create a Blackboard Collaborate session if you do not have any Sakai sites.

Participants in a Blackboard Collaborate session can:

  • have discussions using voice or text chat
  • write, draw, and paste images on a shared whiteboard
  • present materials imported from PowerPoint
  • conduct polls and give quizzes
  • simultaneously view web pages, video, and other multimedia
  • use breakout rooms to work in smaller groups
  • view or share documents or software running on any participant's computer
  • record sessions for later viewing or review

The only equipment required to participate in a Collaborate session is a computer with a connection to the Internet. For audio discussions, those speaking will need a microphone, preferably a USB headset with noise cancellation. Participants will need speakers.

Instructors can set up Collaborate sessions for:

  • hosting guest speakers
  • holding virtual office hours
  • leading test review sessions
  • teaching class sessions online

Instructors can also create Collaborate sessions for students to:

  • work in study groups
  • complete peer review activities
  • collaborate on group projects

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How to create a Collaborate session from within Sakai (for Moderators)

Sakai users with Instructor role in Sakai sites can set up Collaborate sessions within their sites. For instructions, please see Creating a Session in Sakai.

Instructors will have the role of Moderator in their Collaborate sessions. Users with a Student or Teaching Assistant role in Sakai will have the Participant role in the Collaborate sessions. Moderators can promote participants to the moderator role if desired.

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How to create a Blackboard Collaborate session if you do not have any Sakai sites (for Moderators)

If you do not have any Sakai sites, please request a Blackboard Collaborate room by contacting the UNC-CH Blackboard Collaborate Supervisor for your School, Department, or Organization. If no Supervisor is listed for your School, Department, or Organization, please submit an Online Help Request. Under type of help needed, select “Elluminate / Blackboard Collaborate Issue.”

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How to use Blackboard Collaborate Tools (for Moderators)

For instructions on how to use Blackboard Collaborate Tools, you may:

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How to promote Participants to the Moderator role

Participants can be promoted to the Moderator role before and during a Collaborate session.

To promote a participant while creating or editing a session: In step 3, select the user, click on the “> >” button to move them to Moderator Role, and Submit.

To promote a participant during a Collaborate session: In the Participants menu, right-click on user and click on Give Moderator Privileges.

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How to organize your Blackboard Collaborate session in advance with Blackboard Collaborate Plan (for Moderators)

Blackboard Collaborate Plan is an add-on to Blackboard Collaborate that enables moderators to organize, script, and package content and activities BEFORE a real-time session. Then during the Collaborate session, trigger each action, like starting the recording, advancing to the next slide, creating breakout rooms, loading and presenting a quiz, or playing a multimedia file, with a single click. For more information, please see Blackboard Collaborate Plan.

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How to create a video or audio podcast with Blackboard Collaborate Publish (for Moderators)

Blackboard Collaborate Publish is an add-on to Blackboard Collaborate that enables moderators to create a high-definition video podcast, audio podcast, or standalone recording. For more information, please see Blackboard Collaborate Publish.

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How to join a Blackboard Collaborate session from within Sakai (for Participants)

Users with Student or Teaching Assistant role in Sakai will have the Participant role in the Collaborate sessions created by the course instructor. Instructors can promote participants to the moderator role if desired.

To join a Blackboard Collaborate session in your Sakai course, you will need to click on a link (similar to the one in the image below) located in the Elluminate Live! Bridge tool.

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How to use Blackboard Collaborate Tools (for Participants)

For instructions on how to use Blackboard Collaborate tools, you may:

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How to get help support with Blackboard Collaborate (for Moderators and Participants)

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Most common technical problems (for Moderators and Participants)

NOTE: If you click on a link listed below and receive the following error message, go to the Bb Collaborate Support home page and then try again:

"Oops! We're sorry, but it looks like your session has expired and is unable to restart successfully. Please return to the home page of the support site you were on to begin a new session."

1. Java problems

  1. Most technical problems are due to Java errors and can be solved by clearing your Java cache
  2. For more Java questions, see the Blackboard Collaborate Support Portal and search for “Java Questions

2. Configuration Errors

3. Audio

4. Connection Speed

For more Blackboard Collaborate questions, please see the Blackboard Collaborate Support Portal, select Blackboard Collaborate Web Conferencing and choose: How to…, Known Issues, or Errors and Messages.