Reset Password

Onyen Password

If you need to reset your Onyen password, visit the Oneyn Services page at onyen.unc.edu and follow the instructions to Change or Reset Password. 

Non-Onyen Password

If you need to reset your Non-Onyen password, follow these steps:

1. Go to help.unc.edu
2. Click the Request Service button
3. If you are not logged into SSO, you will be prompted to enter your Onyen/Password
4. On the side menu, select Teaching & Classroom 
5. Click the Sakai - Accounts & Access tile
6. A request form will load 
7. For 'Are you requesting a new site creation' select No
8. For 'Do you need your non-onyen password reset' select Yes
9. On the right side of the screen, click the Request button     
10. Your request will be submitted
11. To view the status of your request, go to My Requests at the top of the page
12. When your request is processed, you will receive additional information there and via email

To do this, open your My Workspace tab and navigate to the following area to manage your account details:

My Workpsace > Account > Manage Details

1. Input your new desired password in the Create New Password field
2. Input the new desired password in the Verify New Password field
3. Select Update Details
4. You should now log out of Sakai and log in again using the new password for your Non-Onyen user account